1. Introduction
KeyMatrix Solutions (“we,” “our,” or “us”) develops and operates NerveMind CGOS, an enterprise AI governance control layer. We are committed to protecting personal data and ensuring compliance with applicable data protection regulations, including GDPR, DPDP (India), and other relevant frameworks.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Enterprise customers deploying NerveMind CGOS
- Users interacting with platform APIs and governance systems
- Job applicants and business contacts
3. Information We Collect
3.1 Information You Provide
- Name, email address, phone number
- Company name and job title
- Business inquiries and communication records
- Job application materials
3.2 Technical and Operational Data
- IP address and device information
- Browser and usage data
- Governance log metadata (where applicable)
- API request metadata (enterprise deployments)
NerveMind CGOS is designed as a governance control layer and does not inherently require storage of end-user content unless configured by enterprise clients.
4. How We Use Information
- To provide and maintain NerveMind CGOS services
- To enforce platform security and governance controls
- To respond to inquiries and support requests
- To process recruitment applications
- To improve system reliability and security
- To comply with legal obligations
5. Legal Basis for Processing (GDPR)
Where applicable, we process personal data under the following lawful bases:
- Contractual necessity
- Legitimate business interests
- Legal compliance obligations
- Explicit user consent
6. Enterprise Deployments
In enterprise deployments, customers act as data controllers for data processed within their configured NerveMind CGOS environment. KeyMatrix Solutions may act as a data processor depending on contractual agreements.
7. Data Sharing
We do not sell personal data. Information may be shared:
- With authorized service providers supporting infrastructure operations
- To comply with regulatory or legal requirements
- To protect security, integrity, and legal rights
- In connection with corporate restructuring or acquisition
8. Data Security
We implement industry-standard safeguards, including:
- Encryption in transit and at rest
- Access control mechanisms
- Audit logging and monitoring
- Periodic security assessments
9. Data Retention
We retain personal data only as long as necessary for legitimate business or legal purposes. Governance log retention depends on enterprise configuration.
10. International Transfers
As an international organization operating in India, Canada, and the United States, data may be processed across jurisdictions with appropriate safeguards in place.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent where applicable
- Request data portability
12. Cookies
We use cookies and similar technologies to enhance website performance and analytics. For more details, refer to our Cookie Policy.
13. Children's Privacy
NerveMind CGOS and related services are not intended for individuals under 16 years of age.
14. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the website or Platform constitutes acceptance of updates.
15. Contact Information
- Platform: NerveMind CGOS
- Company: KeyMatrix Solutions
- Email: privacy@keymatrixsolutions.com
- Phone: +91 8600734478
- Address: Pune, India
16. Data Protection Officer
For data protection inquiries, contact: dpo@keymatrixsolutions.com